Ground transfers in Japan and international patient transport
Libre supports assistance companies and corporate clients arranging patient transport in Japan and internationally. You can request a single ground transfer in Japan, transport between an airport and a hospital or accommodation, or assistance with an international transfer.
If your international arrangements are already in place, we can assist with the ground segment in Japan.
Libre is operated by BTH Co., Ltd.
Our transport experience
Approximately 200 ground transfers in Japan
We have completed approximately 200 domestic ground patient transfers for corporate clients and assistance companies.
Repatriation from Mexico and Manila to Japan
Our international experience includes patient transfers from Mexico to Japan and from Manila to Japan. Watch the videos below for an overview of each case.
Services you can request
You can enquire about an individual service or several parts of a journey.
| Service | Scope |
|---|---|
| Ground patient transport in Japan | Transport between the departure and destination locations in Japan |
| Airport transfers | Ground transport between an airport and a hospital or accommodation, with handover arrangements |
| Tarmac transfers | Airside patient transfers to or from the aircraft |
| Repatriation to Japan | Patient transport from overseas to Japan |
| Outbound transport from Japan | Patient transport from Japan to an overseas destination |
| In-flight medical escorts | Medical accompaniment during the flight |
| Overseas coordination | Coordination with relevant organisations at the overseas location |
| Charter aircraft arrangements | Aircraft arrangements for the requested route and dates |
Availability depends on the patient's condition, route, equipment and escort requirements. Services requiring airport or airline approval, including tarmac transfers, are subject to the relevant permissions and operating conditions.
Quotation and booking process
Costs depend on the route, duration, personnel, equipment, flights and local arrangements. Our quotation specifies the services we will undertake and the costs included.
- Send an initial enquiry Share the departure and destination locations, preferred dates and services required. Preliminary details are enough to start.
- Review the proposed arrangements and quotation We review the patient's travel requirements, existing arrangements and handover details, then outline the support we can provide.
- Confirm the booking details We agree on responsibilities, documents, timing, contacts and how changes will be handled.
- Transfer and handover We carry out the agreed services.
Frequently asked questions
Can we request only a ground transfer in Japan?
Yes. Please share the departure and destination locations and preferred timing.
Can you work with an escort or flight arranged by our company?
Yes. Tell us what is already arranged and which segment you need us to handle. We will confirm the handover location and timing.
Can we request only a medical escort or charter aircraft arrangements?
Yes. Send the route, dates and service required so we can review availability and the scope of support.
Can we enquire before flights or dates are confirmed?
Yes. Send the intended route, preferred dates and any details currently available.
Enquire about a transfer
Tell us the route, preferred dates and services you need. Include flight details, existing arrangements and your case reference if available.
Patient names and medical records are not required for an initial enquiry. If detailed medical information is needed, we will explain how to share it.
Email: ambulance@b2h.tokyo